Privacy Policy

 

Our commitment to privacy

This privacy statement explains how Unity respite services (referred to as “we”, “us” or “Unity respite ” collects information from you via the website or in any manner expressly described in the privacy statement and how this information is then used. When you provide us with your personal data you consent to us processing all such personal data as set out in the privacy statement. Please read this privacy statement carefully and revisit this page from time to time to review any changes that we may have made. If you have any questions, comments or concerns about how we handle your personal information, please email us unityrespiteservices@gmail.com.

This statement provides a summary of the full Privacy Policy. Both the statement and Unity respite services full Privacy Policy apply to information collected by The Unity respite services via website and in any manner described in the Privacy Statement.

Protecting your personal information

Your personal data is protected by General Data Protection Regulations (GDPR). You can find the details for the UK Information Commissioner at https://ico.org.uk/ or by accessing The unity respite services GDPR Statement at www.unityrespiteservices.co.uk As a registered data controller, we are required to take appropriate technical measures to protect your personal information including making a regular backup of our system and data. We have security measures in place to make sure any personal information we collect is secure.  All parties with access to your information are subject to confidentiality obligations.
Even though we take appropriate technical steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure so you use the website at your own risk.

Personal Information

We collect personal data about you when you contact us on our website. We share some of your personal data with the Awarding Organisation and where relevant  We use cookies and other technologies to keep track of how you interact with our website and to target advertising.

Purposes and Disclosures

We use your personal information to deal with your queries, to provide you with the services you request,  Unity respite services may disclose your personal data to your sponsor, if you are being sponsored by your employer or by a trade organisation or other group. we may disclose your information to certain government agencies where it is necessary.

You may also turn cookies off in your browser. However, if you do so, you may not be able to use certain features on the website.

When you register with us, you (or the person registering for you) must tell us:
your full name
email address
your date of birth 
in which region of the UK you are based
where you heard about us.

How we use the information we collect

We use your personal information:
to answer your queries or complaints;
to deliver our services.

These details are collected by Unity respite services.
They collect credit or debit card details over a secure link. We do not collect them and they are not made available to us or our Agents or Resellers. We will use the personal information you provide to process your online payment and to refund any monies due to you. When you make a payment online, we will use industry standard software, which encrypts your information.

Third parties and sponsors

To achieve the purposes set out in this privacy statement we may need to give your information to our service providers, Agents and Resellers. Following registration and/or enrolment via the website, we and our Agent or Resellers, if you registered via one of our Agents or Resellers, will have access to your name and contact details to help us deliver our services to you.
If your employer, trade organisation or other group is sponsoring you, we may give the personal information we have collected to your sponsor to monitor your learning.

Requests for information

If you have not registered on the Website but are simply making an enquiry or request for information, we will use your personal information to reply to your enquiry or request. We will not use this information for marketing purposes without your permission or unless you invite us to do so.

Keeping your personal data

We keep personal data :
for as long as is necessary to fulfil the purposes we collected it for;
as required by law; or
to enforce or defend legal claims.

Sometimes we will keep information that you have deleted, for example messages sent by you to your mentor as a record of your mentoring and learning experience. We will keep this information for a reasonable time.

Cookies We use cookies and other technologies to keep track of how you interact with our website and to target advertising .

Your rights

You have the right to:-
ask for a copy of all the information we hold about you (we will charge you a small fee for this) and to correct any inaccuracies. To obtain a copy of this information, please email us at unityrespiteservices@gmail.com
You can amend your details by emailing  us to request a change
take steps to prevent your personal data being processed if the processing is likely to cause you substantial damage or substantial distress which is unjustified. If you want to exercise this right you must put your objection in writing by emailing us, specifying why the processing has this effect and state what you require to do to avoid causing damage or distress.

How to contact us To obtain a copy of your personal data, to correct inaccuracies or if you have any queries or concerns about how we handle your personal data, please contact:

Unity Respite services , Crown drive , RM7 0FS United Kingdom

Contact - 07957836383
Email: Unityrespiteservices@gmail.com

                                

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